System Management Services

McCoy Computer Services, LLC., offers system management services that provides an extra protection layer to secure and protect our partners IT infrastructure and data.  We provide ongoing, cost-effective managed services to partners so that they may focus more on their business efforts. We assist every step of the way from end user enrollment, device security, system reporting, troubleshooting, asset tracking and software maintenance.  We offer best practice solutions for planning and developing that counteract lack of technology expertise, security, and cost. We administer earnest attention to building security solutions to minimize the unexpected and demanding navigational strategies necessary to accomplish proactive prevention of security issues. We are confident in the quality and performance of our work, therefore, we offer 100% satisfaction guarantee. Our infrastructure is formulated with over 27 years of IT expertise in areas of computer/laptop repair, network/server administration, administrative services, security support and customer service support. We work hard to ensure complete customer satisfaction while providing the appropriate level of solutions and strategies to each individual partner. 

Remote Management

Support to our partners for ongoing and emergency situations.
  • Encrypted Communication Tools
  • Access to Expertise
  • Increase Productivity & Efficiency
  • Convenience & Flexibility

Service Desk Ticketing

Single point of contact for our partners.
  • Improves Customer Satisfaction
  • Enhance Process Efficiency
  • Improve the Quality of Our Services
  • Knowledge Base

On-Site Management

On-site visits for more personnel partner experience
  • Emergency Issues
  • Scheduled Visits
  • Site Maintenance
  • Awareness Updates
  • Support Training
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