System Management Services
McCoy Computer Services, LLC., offers system management services that provides an extra protection layer to secure and protect our partners IT infrastructure and data. We provide ongoing, cost-effective managed services to partners so that they may focus more on their business efforts. We assist every step of the way from end user enrollment, device security, system reporting, troubleshooting, asset tracking and software maintenance. We offer best practice solutions for planning and developing that counteract lack of technology expertise, security, and cost. We administer earnest attention to building security solutions to minimize the unexpected and demanding navigational strategies necessary to accomplish proactive prevention of security issues. We are confident in the quality and performance of our work, therefore, we offer 100% satisfaction guarantee. Our infrastructure is formulated with over 27 years of IT expertise in areas of computer/laptop repair, network/server administration, administrative services, security support and customer service support. We work hard to ensure complete customer satisfaction while providing the appropriate level of solutions and strategies to each individual partner.
Remote Management
- Encrypted Communication Tools
- Access to Expertise
- Increase Productivity & Efficiency
- Convenience & Flexibility
Service Desk Ticketing
- Improves Customer Satisfaction
- Enhance Process Efficiency
- Improve the Quality of Our Services
- Knowledge Base
On-Site Management
- Emergency Issues
- Scheduled Visits
- Site Maintenance
- Awareness Updates
- Support Training